To apply for a Refund against an order please email us your order # with product name, original proof of purchase receipt (proof of payment) and your complaint/reason/issue for requesting a refund at customercare@zillah.online and our customer care agent will get in contact with you. Alternatively you can whatsapp us on +92 3472493325 from Monday to Saturday between 09:00 am – 5:00 pm (Pakistan Standard Time).
REFUND PROCEDURE
In case you want to claim a refund from ZILLAH, kindly follow below given steps :
Contact our customer care via WhatsApp/ Email Id or reach out to us on customercare@zillah.online
Provide our customer care staff with your order number and original order confirmation receipt sent to you via email, proof of payment Order Confirmations & Receipts are automatically generated by our system and sent out to the email ID provided by the customer once the customer checks out and completes the order purchase process on our website.
Submit a request and a detailed reason/complaint/issue for requesting for a Refund claim.
Once the refund request is received, our customer support team will carefully review it and respond within 48 hours.
If the refund is approved, you will receive a refund within 10-12 working days from the date of the approval of the refund.
In case of rejection, our customer support team will reach out to you with a detailed explanation.
Our refund policy applies to international users who have made purchases through ZILLAH.
To be eligible for a refund, the following conditions must be met:
We reserve the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
REFUND PROCEDURE
In case you want to claim a refund from ZILLAH, kindly follow below given steps :
Contact our customer care via WhatsApp/ Email Id or reach out to us on customercare@zillah.online
Provide our customer care staff with your order number and original order confirmation receipt sent to you via email, proof of payment Order Confirmations & Receipts are automatically generated by our system and sent out to the email ID provided by the customer once the customer checks out and completes the order purchase process on our website.
Submit a request and a detailed reason/complaint/issue for requesting for a Refund claim.
Once the refund request is received, our customer support team will carefully review it and respond within 48 hours.
If the refund is approved, you will receive a refund within 10-12 working days from the date of the approval of the refund.
In case of rejection, our customer support team will reach out to you with a detailed explanation.
Our refund policy applies to international users who have made purchases through ZILLAH.
To be eligible for a refund, the following conditions must be met:
We reserve the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
REFUND PROCEDURE
In case you want to claim a refund from ZILLAH, kindly follow below given steps :
Contact our customer care via WhatsApp/ Email Id or reach out to us on customercare@zillah.online
Provide our customer care staff with your order number and original order confirmation receipt sent to you via email, proof of payment Order Confirmations & Receipts are automatically generated by our system and sent out to the email ID provided by the customer once the customer checks out and completes the order purchase process on our website.
Submit a request and a detailed reason/complaint/issue for requesting for a Refund claim.
Once the refund request is received, our customer support team will carefully review it and respond within 48 hours.
If the refund is approved, you will receive a refund within 10-12 working days from the date of the approval of the refund.
In case of rejection, our customer support team will reach out to you with a detailed explanation.
Our refund policy applies to international users who have made purchases through ZILLAH.
To be eligible for a refund, the following conditions must be met:
We reserve the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.